TICKETING – GIFF 2021

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WITH YOUR PASS OR INVITATION

BUY PASS

Allows you to book all series

Rates

Rates

The GIFF Pass allows you to access the entire Festival program (except for the events with invitation and Stephan Eicher It's alive: A journey into an invisible cinema). All sessions are by reservation only, including the free programmes.
You will need to be in possession of a valid COVID Certificate for the duration of the event you are attending, as well as your ID. Discount holders must present valid proof at the entrance.

Rates

PASS Holder Informations

Mandatory

buy a ticket

You can buy your tickets:

On this website by going to the page of the event you want to book. Find all the events here.
At the Central Box Office at the Maison des Arts du Grütli (Rue du Général-Dufour, 1204 Geneva)
At the Maison Communale de Plainpalais (Rue de Carouge 52, 1205 Geneva)
All sessions are by reservation, including free programs.

You will need to be in possession of a valid COVID Certificate for the duration of the event you are attending, as well as your ID.

Discount holders must present a valid receipt at the door.


CINEMA/CINEMA VR/XROOM/MASTERCLASS
Full price : 16 CHF
Reduced rate* : 12 CHF
Youth rate** : 9 CHF
20 years old/20francs : 7 CHF

SUBSCRIPTION SERIES/SPECIAL SCREENINGS/CEREMONIES
Full price : 28 CHF
Reduced rate* : 22 CHF
Youth rate** : 20 CHF
20 years/20francs : 18 CHF

STEPHAN EICHER IT’S ALIVE : A JOURNEY INTO AN INVISIBLE CINEMA
Single price : 64 CHF

NUITS BLANCHES / CENTRAL BAR
Free: from 6pm opening time to 11pm
10 CHF: from 11pm, ticket office on site Free entrance for pass holders or ticket holders for a session / event of the day

DETAILED PRICE LIST
Reduced rate* : AVS, unemployed, AI, UNIRESO subscribers, Raiffeisen members, Manotel clients
Youth rate** : students, apprentices, under 20 years old


billetterie@giff.ch

076 813 53 87

FAQ


On our website www.giff.ch, and at the Central Ticket Office at the Maison des Arts du Grütli (Rue du Général-Dufour 16, 1204 Geneva) and at the Maison Communale de Plainpalais (Rue de Carouge 52, 1205 Geneva). 


No, for security reasons we don’t take reservations by phone or e-mail.


If you have purchased a GIFF Pass, you don’t need to print your tickets, they are directly integrated into your Pass. You will receive your dematerialized GIFF Pass by email. You will just have to present the QR code from your phone.  

You can still pick it up at the opening of the Festival, on November the 5th, at the Central Ticket Office at the Maison des Arts du Grütli (Rue du Général-Dufour 16, 1204 Geneva). 

If you bought a ticket online, you will receive it by email. You will just have to present the QR code from your phone or print it out.


You will receive your dematerialized accreditation by e-mail. You will be able to pick it up on November the 5th at the Maison Communale de Plainpalais (Rue Henri-Christiné 7, 1205 Geneva).


  • Go to www.giff.ch and choose your screening on the PROGRAM page.
  • Click on the event of your choice and under BOOK A TICKET you can choose the date, price and quantity of tickets. 
  • Click on ADD TO MY CART.
  • The message Thank you, your order is saved in your cart for 30 minutes.
  • Click on PROGRAM, if you want to buy tickets for other screenings, otherwise click on ADD TO CART.
  • The page with your CART opens with all your reservations on the left. 
  • To delete a reservation, click on the yellow cross on the right. To delete your entire order, click on Cancel my order. 
  • To finalize your order, fill in all the fields in PAYMENT INFORMATIONS, then TO THE PAYMENT PROCEED.  
  • You will be redirected to the payment page, follow the information. 
  • You will receive an e-mail with your ticket. If you have not received this e-mail within an hour, please check that it has not arrived in your spam folder. If you have not received it, write to billetterie@giff.ch. 

  • Go to www.giff.ch then click on TICKETING.
  • On the left, under BUY PASS, click on GIFF PASS and choose the rate. 
  • Fill in all the fields requested in PASS HOLDER INFORMATIONS.
  • Click on ADD TO CART.
  • The page with your CART opens with all your reservations on the left. 
  • To delete a reservation, click on the yellow cross on the right. To delete your entire order, click on Cancel my order. 
  • To finalize your order, fill in all the fields in PAYMENT INFORMATIONS, then TO THE PAYMENT PROCEED.  
  • You will be redirected to the payment page, follow the information. 
  • You will receive an e-mail with your ticket. If you have not received this e-mail within an hour, please check that it has not arrived in your spam folder. If you have not received it, write to billetterie@giff.ch. 

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If the problem persists, please describe your problem to billetterie@giff.ch 


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A purchased online or at the ticket desk guarantees your entry and the reservation of your seat. All you have to do is present the QR code that you received in PDF by email, at the entrance.   

No refunds or exchanges will be made.


After your purchase, you will receive an email with a link to download your pass. Check your spam folder if you didn’t receive a confirmation email after your purchase.

It is imperative to reserve your seat before the screening. The GIFF Pass allows you to attend all the events of the Festival, within the limit of available seats (except for Stephan Eicher’s show It’s Alive: A Journey Into Invisible Cinema and the events by invitation). It is personal and non-transferable. It allows only one person to enter the hall for each event.

No refunds or exchanges will be made.


  • After purchasing a GIFF Pass online, you will receive on your e-mail
  • On your pass you will find your TicketID which you can use to book the events of your choice on our website.
  • Go on 2021.giff.ch and click on TICKETING (top left). You will be able to enter your ID number and code, then click LOGIN. Your first and last name will be displayed. Here you have the possibility to check the list of your reservations in MY BOOKINGS and to logout.
  • Once your pass is connected, you can navigate the site and choose your sessions by clicking on BACK TO PROGRAM.
  • Click on the event of your choice, then click on BOOK A TICKET ON MY PASS. The reservation is automatic, the following sentence appears The seat got booked.
  • Click on MY BOOKINGS to see all your sessions. 
  • Click on the red button Cancel, if you are unable to attend. 
  • At the entrance of the screenings, present the QR code of your Pass.

  • Go to 2021.giff.ch.
  • Click on TICKETING and enter yoour TicketID, then LOGIN.
  • Click on MY BOOKINGS.
  • You are redirected to your account.
  • Your reservations are on the left side of the screen.
  • Cliquez sur le bouton rouge Annuler, si vous ne pouvez plus assister à une de vos réservations. 
  • Click on the red button Cancel, if you are unable to attend.

Yes, it is imperative to book the sessions of your choice. Without, we cannot guarantee access to the rooms.


No, you can also buy your tickets at the GIFF ticket office, from November the 5th and during the whole festival. 

  • Maison des Arts du Grütli : rue du Général-Dufour 16, 1204 Geneva
  • Maison Communale de Plainpalais : rue Henri-Christiné 7, 1205 Geneva

No, Passes and accreditations are personal and non-transferable. They only allow the holder of the pass or accreditation to enter the hall. In case of fraudulent use, they will be confiscated.


No, tickets purchased are neither returned nor exchanged, according to our terms and conditions. If you have a Pass, simply go to MY BOOKINGS and click on the red button Cancel.


Yes, we accept Chèques Culture at the Central Ticket Office of the Maison des Arts du Grütli and at the Maison Communale de Plainpalais. 


It is highly recommended to arrive at least 30 to 45 minutes before the screening/event. Please have your COVID certificate and your ID ready. 

If you are absent 5 minutes before the start of the screening/event, your seats will be reallocated. From then on, access to the hall will only be authorized within the limits of available seats. The Festival reserves the right to refuse entry to latecomers – even if they have a valid ticket – without refund or exchange.

Désolé

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